Mission & Values | Morse Home Improvement
24 hrs. Emergency Service 302-663-0042 Free Estimate
24 hrs. Emergency Service 302-663-0042 Free Estimate

Mission & Values

MISSION


"Our Mission is to provide a quality product, at an affordable price, with remarkable customer service every time, utilizing our professionalism, integrity, and knowledge."

VALUES

Non-negotiable Core Values



We could easily cut our costs by lowering our standards, but that is not who we are. Holding ourselves to a higher level of craftsmanship, communication, and service takes more time and often costs more, but it is the foundation of how we treat our customers. At Morse Roofing & Siding, every core value comes from one simple belief: always do what is right for the homeowner, even when no one is looking.

Integrity First

Doing what is right has no shortcuts. If a project requires more time, more effort, or more expense on our end, we handle it without hesitation. Integrity guides every decision we make, both with our customers and within our team.

Accountability

We believe accountability is the foundation of great service. Every team member holds themselves responsible for their work, for their communication, and for the experience our customers receive. We answer for our actions and we stand behind every roof, siding project, and gutter installation we complete.

Education

In Delaware, roofers are not required to carry certifications or formal trade licenses, which is why we choose to go above and beyond. We continually pursue advanced training, certifications, and manufacturer education so our workmanship meets the highest industry standards. Staying current with new materials, technology, and building codes ensures your home receives the best care possible.

Professionalism

Professionalism is more than appearance. It is the way we communicate, the respect we show, and the consistency we bring to every job site. From the first phone call to the final cleanup, we treat homeowners, team members, vendors, and our community with dignity and respect. Every interaction reflects the pride we take in our work.